> WHO WE ARE
|WHO WE ARE|
|Who is BPI Trade?
BPI Trade is the online stock trading platform of BPI Securities Corporation. You can buy and sell stocks listed in the Philippine Stock Exchange (PSE) via this online portal. With BPI Trade, you have access to real-time market information, online order placement, portfolio management and research at a click of a button.
|What is BPI Securities’ Vision and Mission Statement?|
BPI Securities Corporation envisions to be a leader of innovation in brokerage industry in the Philippines dedicated, to deliver financial products suitable for customers’ investment objectives, and to empower investors in achieving their investment goals through financial market education.
To attain its vision, BPI Securities Corporation is committed to:
|What is the Ownership Structure of BPI Securities?
|What is the relationship between BPI Securities Corporation, BPI Capital Corporation and Bank of the Philippine Islands?
BPI Securities Corporation is a wholly owned subsidiary of BPI Capital Corporation, an investment house which, in turn, is wholly owned by the Bank of the Philippine Islands. The Bank of the Philippine Islands, founded in 1851, is one of the country's largest Unibanks.
|Who are the BPI Securities Board of Directors?
|Who are the BPI Securities Officers?
|Who is the BPI Securities Associated Person?
|Who are the BPI Securities Certified Sales Representatives?
Independent Sales Agents:
|Client Relations Officer:
|What is BPI Trade’s office address?
3rd Floor, BPI Bldg., Ayala Avenue corner Paseo de Roxas, Makati City, Philippines 1226
|How can I get more information about your company products and services?|
816-9100 (Mon-Fri 8:30AM to 5:30PM) except during Holidays
Within Metro Manila: 89-100
|HOW TO OPEN AN ACCOUNT|
|What are the requirements to open a BPI Trade Online account?
|How do I open an account?
|How do I send all my requirements to BPI Trade?|
After accomplishing all the documentary requirements and obtaining verification from the branch, clients have the option to:
|Who can open an account with BPI Trade?
All Filipinos of legal age, with TIN and BPI Deposit accounts can open a BPI Trade Online account.
|Can foreigners open an account with BPI Trade? If yes, what are the requirements?|
Yes, foreigners of legal age can open an account with BPI Trade so long as they can present the following along with the Account Opening form, FATCA and Signature Card:
|Are there any special requirements for opening a BPI Trade Account?|
|I do not have a Deposit Account with BPI, can I still open an account with BPI Trade? |
A BPI Deposit account is required to open a BPI Trade Online Account. You may visit any BPI Branch nationwide to open a BPI Deposit account before opening an account with BPI Trade. For the list of requirements to open a BPI Deposit Account, please visit www.bpiexpressonline.com.
What should I present to my BPI or BPI Family Bank branch aside from the Account Opening form?
Please bring at least one (1) of the following accepted valid IDs (expired IDs will not be accepted):
|What do I need to accomplish at my BPI or BPI Family Bank Branch?|
|Can I open a Joint Account with BPI Trade Online?|
Yes, you can open a Joint Account up to four (4) members. Please make sure that apart from the duly-signed online application form, applicants should submit one of the following forms per account holder:
|We only see two (2) fields for account names, where does the other account holder input their application form details?|
For joint accounts with 3 to 4 account names, you may request for the manual account opening form from the Client Relations or BPI Trade Applications team and ask for further instructions.
|Are there any additional requirements for BPI Trade Joint Accounts opening?|
If the Beneficiary Account number (BPI Deposit Account) is not under the same account name(s), a WAA (Working Account Agreement) form should be sent along the requirements. To request for the form, please contact our Client Relations team through the following channels:
|Can students or children below eighteen (18) years old open a BPI Trade Online Account?|
No, all BPI Trade accounts opened with child/children below 18 years of age will be opened as a non-online ITF (In Trust For) Account. Please contact BPI Trade Client Relations team for the requirements.
Students who are 18 years old and above may apply. A photocopy (back and front) of their current school year’s ID signed by the school principal or head of the educational institution can be sent as proof of identification along with all other account opening requirements.
|What is the minimum investment required to open an account?|
There is no minimum investment required to open a BPI Trade account. However, before you can purchase shares of stock, you must first deposit funds into your BPI Trade Account number. Your BPI Trade Settlement account is your "Settlement Account".
Your BPI Trade Settlement Account is a special purpose savings account ("Settlement Account") that will be used solely for your BPI Trade transactions. Your BPI Trade Settlement Account will be debited or credited corresponding to the amount of your trades. The BPI Trade Settlement account requires an Average Daily Balance of P500 (visit www.bpiexpressonline.com for details).
|Do I bring the money when I have my documents signature verified or send it along with my account opening form?
NO. DO NOT send your initial investment with the Account Opening Form. Once your BPI Trade account application has been approved, we will inform you via e-mail on how to fund your BPI Trade Settlement Account.
|If I have problems in opening an account, or questions about the status of my application, who do I contact?
|How long does it take to open a BPI Trade Online Account?
Upon receipt of your account opening forms and requirements, it takes 3-5 trading days to open your BPI Trade Online account. Once your application is approved and your account is opened, you will be receiving an email confirmation with your User ID.
Note: The turnaround time of 3-5 trading days to open your BPI Trade Online account only begins upon receipt of your complete documents at the Head Office of BPI Securities Corporation.
|FUNDING YOUR BPI TRADE ACCOUNT|
|Where do I see my BPI Trade (Settlement) account number?
|When can I deposit to my BPI Trade account number?
Once your account application has been approved, a confirmation email will be sent to your registered e-mail address where instructions on how to view your BPI Trade Settlement Account number will be included. Once you get your BPI Trade (Settlement) account number, you may proceed in depositing through the following channels:
Four (4) ways to fund your BPI Trade Settlement Account:
|I deposited money to my BPI Trade account number but my cash position is still zero (0). Why is that?
Deposits made to your BPI Trade Settlement Account through any of the channels (i.e. EOL, Mobile Banking, ATM) before 10:00 PM on a banking day shall reflect in your Cash Position the NEXT Trading day. Any deposits made beyond 10:00PM on a banking day, weekend and/or holiday shall reflect after T+2 (transaction date + 2 banking days).
|YOUR BPI TRADE ACCOUNT INFORMATION|
|How do I change any of my account information (e.g. email address, home address, etc.)?
|I have changes to my contact and account information and requested my Branch of Account to update my records. Will this automatically update my BPI Trade and BPI Trade settlement account details also?
No. Clients should notify BPI Trade separately regarding any changes to account and contact information.
|I have updated my civil status from Single to Married. What do I need to do to update my records with BPI Trade account information?
Please contact BPI Trade Client Relations Hotline Number 8169100 to request for the forms to update your BPI Trade Account information. You will also need to submit a photocopy of your Marriage Certificate to support the change of Civil Status and name. Do note that your Branch of Account will also need to be notified of the change. Updating your account information with BPI Trade does not automatically update your bank account/s records.
Important Reminders in Updating your BPI Trade Online account information: BPI Trade sends out notices every year to remind clients to update their contact and account information details. To effectively process the request for updating, BPI Trade may require clients to re-submit forms such as the Client Reference Card (similar to the Account Opening Form), FATCA, Signature Card and photocopies of unexpired valid IDs.
Bring the forms to any BPI or BPI Family branch for signature and information verification then submit to BPI Securities Corporation office located at 3rd floor BPI Building, Ayala Ave corner Paseo de Roxas, Makati, Philippines 1226. Clients may:
|YOUR BPI TRADE ONLINE PORTFOLIO |
How do I know how much available balance I have for online trading?
How do I view my Stock Position online?|
You can view your Current Stock Position online by accessing your Portfolio page. Your stock positions are immediately credited once a buy order has been matched, while placing a sell order will immediately reduce your position regardless if the Sell Order is Matched. The earmarking is lifted once a Sell order is Cancelled. Shares earmarked for the unmatched Sell Orders will revert to your Stock position after market closes. Your holdings are valued at average cost, which is the average purchase price inclusive of commission fees and other charges.
How do I withdraw funds from my BPI Trade account?|
Where does my withdrawn funds go?|
Your funds are transferred to the regular deposit account you nominated in your application form (Beneficiary Account in BPI which is either a Savings or Checking Account).
When will my withdrawn funds be transferred to my Beneficiary account number?|
There is a 10:00AM (Manila time) processing cut-off time for withdrawals.
I’m trying to withdraw from my BPI Trade account. My withdrawable cash balance is less than my Buying Power. Why is that?|
You may have a selling transaction already added to your buying power. Your selling proceeds will only be cleared and credited to your BPI Trade Account as withdrawable cash after T+3 days clearing (three trading days after the transaction date).
How do I change my password?
Tip: Use a Password that is easy for you to remember but hard for others to guess.
What are the password requirements?|
What if I forget my user id or password?|
You may request for your user ID or password reset through the following channels:
|TRADING SCHEDULE AND FEES|
(Source: November 14, 2013 Article II, Section 2 of the Approved Amendment to the revised Trading Rules Regarding the Extended Pre-Close Period of the PSE)
What can I trade?
For stock trading, you can buy or sell any issue listed on the Philippine Stock Exchange (PSE).
What are Market Segments and how do they differ?
Board Lots and Price Fluctuations
(Source: Board Lot System of the PSE)
What types of orders can I place?|
For common stocks, BPI Trade can accept limit orders that are good for the day, Good-till-Week (GTW), and Good-till-Month (GTM). When you place an order, you will have to specify a limit price or specific price and not a price range for the order. Unfulfilled orders are automatically removed from the system at the close of trading for the day except for GTW and GTM orders. BPI Trade does not accept "Orders at Market Price" and "Good-till-Cancelled Orders".
What are the rules in posting an order?|
What is the basis for the Dynamic Thresholds (price range of D/FLOOR and D/CEILING) we see when posting an order online?|
The basis for the limits is ruled by the Implementing Guidelines of the Revised Trading Rules of PSE released last July 22, 2010. Click here for the direct link to the document.
How do I BUY/SELL a stock online?|
How do I know the status of my orders?|
The status of your order can be viewed in View Orders under the Trading tab.
How much does it cost to buy and/or sell shares of stock?|
BPI Trade charges the following for a BUY Transaction.
BPI Trade charges the following for a SELL Transaction.
Are there any monthly fees that we need to pay?|
PDTC (Philippine Depository & Trust Corp.) charges BPI Securities Corp. a Depositary Maintenance Fee of PhP 0.00000833 for every Peso market value of your holdings as of month end will be debited from your BPI Trade Settlement account monthly.
If the computation resulted to an amount less than Php1.00, the fee is automatically waived.
How do I pay for my purchases? |
The funds that are deposited into your BPI Trade Settlement Account will be used to pay for your purchases. Before a buy order can be accepted, you must have sufficient cleared funds in your BPI Trade Settlement account. To find out how much you still have available for trading, just go to your Portfolio screen. Your purchases are automatically earmarked against your available balance.
Please note that you have to have cleared funds into your BPI Trade Settlement account at least one (1) banking day before your intended transaction.
When is my BPI Trade Settlement Account debited for purchases?|
Your BPI Trade Settlement Account will be debited on settlement date, which is T+3 (three trading days after the transaction date).
Can I sell my investments on the same day that I bought them?|
Yes, for stock purchases, these are already reflected in your online stock position and are available for sale. To view your stock position online, View Portfolio.
If I sell today, can I already use the proceeds to buy?|
Proceeds of your selling transaction will only be credited on T+3 (three business days after the transaction date) following the Settlement Rule. However, you may post a buy order against incoming sell proceeds as reflected in your Cash or Tradable Balance.
Do you impose a minimum volume per trade? |
Trading on the Philippine Stock Exchange is done by board lot or round lot system. Therefore, the minimum number of shares you can buy or sell will depend on the market price of the stock at the time you place your order. Also, price fluctuations are not uniform, but are dependent on the price range where the stock is trading.
Odd Lots are traded on the Odd Lot board.
Can I cancel an order? |
Yes, an order may be cancelled as long as it hasn't been matched. It is important to know that the request to cancel an order cannot be guaranteed, as your order may have already been fulfilled or partially fulfilled by the time the cancel request reaches the market. If your order has been partially fulfilled, you may cancel only the unfulfilled portion. To cancel an order, select the order you wish to cancel.
Please refer to the Trading Hours for the No Cancellation period during the trading day.
Can I still trade during off-hours?|
Off-hours posting of orders are available with BPI Trade. Please note that these orders are submitted to the exchange at 9:00AM the next trading day. As such, the date reflected on the posting will be at 9:00AM the next trading day.
How does the system compute for the Average Cost? |
Average Cost is the Total Acquisition (Buying) Cost / Total Number of Shares.
|THE BPI TRADE SETTLEMENT ACCOUNT|
Where are my funds kept before I trade?|
Your funds are kept in a special purpose interest bearing savings account opened with the Bank of the Philippine Islands in your name. The BPI Trade Settlement Account does not allow withdrawals through normal banking channels.
What is the difference between my Beneficiary and Settlement account number? |
The Settlement (BPI Trade) Account is used exclusively for settling trading-related transactions, while your Beneficiary Account is your existing BPI or BFB account in which funds withdrawn from the Settlement account shall be transferred.
Can I withdraw from my BPI Trade Account using other channels like OTC (Over the Counter), EOL (Express Online) and Phone Banking?|
No, withdrawal from your BPI Trade account can only be done by submitting a withdrawal request from BPI Trade Online.
Please note that BPI Trade will handle only the transfer of funds from your BPI Trade Settlement Account to your nominated BPI or BFB Beneficiary Account. For outward remittance requests or currency conversion of the withdrawn amount, please coordinate with the bank branch of your BPI Beneficiary Account.
Will the cash balance in my BPI Trade Settlement Account earn interest?|
Yes, your BPI Trade Settlement Account is considered as Regular Savings Account that earns interest. Any cash balance that remains in your BPI Trade Settlement Account will earn interest calculated based on your average daily balance. Interest is credited to your BPI Trade Settlement account at the end of every quarter.
Are there any account maintenance charges?|
If your BPI Trade Settlement Account falls below the monthly ADB (Average Daily Balance) requirement of PhP 500.00, you will be charged a service fee of PhP 250.00 per month.
What is ADB (Average Daily Balance) and how is it computed?|
ADB refers to Average Daily Balance, which is defined as the sum of the daily end-of-day balances in the account for a month divided by the number of days in that month.
The formula for computing ADB is as follows:
ADB = (Day 1 ending balance + Day 2 ending balance …+ Day 30/31 ending balance)
Number of days in the month (i.e. 30/31 days)
How do I check if my Cash Dividends have been credited?|
Cash Dividends crediting are announced on www.bpitrade.com. If your BPI Trade account number is enrolled in BPI EOL (Express Online), you can check your transaction history and look for the date the Cash Dividend is credited.
How do I enroll my BPI Trade Settlement Account to BPI Express Online?|
|OTHER SERVICES OFFERED|
|Can I deposit my existing certificates?|
Yes, you may deposit your endorsed/signed stock certificates to us together with a photocopy of your two valid government-issued IDs. This process is called Lodgement. Please e-mail us at email@example.com to request the required forms. A lodgement fee of Php115.00 per stock company and a cancellation fee of Php25.00 per stock certificate shall be debited from your BPI Trade Settlement account.
Sample computation for 2 BPI Stock Certificates: Php115.00 + Php50.00 (Php25.00 per stock certificate) = Php165.00
|I have stock certificates but no existing trading account. How do I sell my stock certificates?|
Because of the scripless trading system in use at the Philippine Stock Exchange, shares of stocks in certificate form cannot immediately be used for selling transactions. Stock certificates must be lodged into your trading account (converted into scripless form) prior to selling. Clients must already have an active trading account before the lodgement of the stock certificates. If you wish to open an account with BPI Trade Online to lodge your shares, please refer to the Account Opening requirements.
What are the requirements to lodge my certificates after opening my BPI Trade Online account?|
You may request the forms required for lodgement through the following channels:
|Can I request for a stock certificate of my existing shares?|
Yes, this process is called Upliftment. Converting your shares to a stock certificate would mean withdrawal of your shares from your portfolio in BPI Trade. This process might take a minimum of 45 days depending on the issuer's Stock Transfer Office. Please e-mail us at firstname.lastname@example.org to request an Upliftment form. Upliftment fee of Php200.00 per certificate will be debited from your BPI Trade Settlement Account
|Can I transfer my holdings from another broker to BPI Trade?|
Yes, the transfer can be done electronically. This process is called EQ Trade In. Submit a signed letter of instruction to your Broker and to BPI Trade. Then send us the duly received letter of instruction from your Broker so we can start processing. An EQ Trade In fee of Php100.00 per stock/company shall be debited from your BPI Trade Settlement Account.
|Can I transfer my holdings from BPI Trade to another broker?|
Yes, the transfer can be done electronically. This process is called EQ Trade Out. Submit an original signed letter of instruction to BPI Trade. An EQ Trade Out fee of Php125.00 per stock/company will be debited from your BPI Trade Settlement Account
|Can I request for a certification of my holdings?|
Yes, you may send an e-mail instruction to email@example.com. You will be notified through your nominated e-mail address once the certification is available for pick up. Processing fee of Php100.00 for the first three (3) pages and Php10.00 for succeeding pages shall be debited from your BPI Trade Settlement Account.
|Can I request for a summary of my transaction starting from the date of opening?|
Yes, you may send an email instruction to firstname.lastname@example.org. You will be notified through your nominated email address once the certification is available for pick up. A processing fee of Php100.00 for the first three (3) pages and Php10.00 for succeeding pages will be debited from your BPI Trade Settlement Account.
|Can I request for a credit memo of my dividend payout?|
Your credit of dividends will be reflected on your Stock Trading Statement of Account (SOA) available by the third business day of the following month. BPI Trade will no longer issue a credit memo for each pay-out. Your cash dividends will be directly credited to your BPI Trade Settlement Account while stock dividends will be added to your Stock Position online. You may also check your BPI Trade Settlement Account transaction history if you have enrolled it in BPI Express Online.
|How secure is your website?|
BPI Trade uses 128-bit SSL encryption technology to ensure privacy and confidentiality of all sensitive data that passes through the website. To access BPI Trade, your browser will have to be compatible with 128-bit SSL encryption.
A secure measure is also placed on our side. The information that you send us passes through a "firewall". A firewall is a computer program designed to stop unauthorized users from accessing your account.
|How can I ensure that no one has access to my account?|
Access to your account is controlled by your personal User ID and Password combination. While we do take appropriate measures to protect the integrity of the system, you will play an important role by maintaining the confidentiality of your User ID and Password.
Please note that the system imposes password expiration after 180 days where you will be notified and required to nominate a new password as an added security measure.
IMPORTANT: For security purposes, DO NOT give out your Password to anyone, not even to the officers and staff of BPI Trade. In addition, we would discourage your using BPI Trade through PCs that are installed in public places, such as in Internet cafes. Please be aware of phishing emails designed to trick individuals into revealing personal and financial information, with the objective of accessing your accounts without your authorization BPI will never ask its clients to log in to their online accounts through embedded links nor secure personal and financial information via unsolicited emails and third party websites
|BPI TRADE DATA PRIVACY STATEMENT|
|BPI Securities Corporation Data Privacy Statement|
Maintaining your privacy is an important part of the products and services that we provide. This Privacy Statement, hereafter referred to as “Statement”, explains how we collect, protect, use, and share information when you access our website and/or apply for and avail of our products and services.
This Statement outlines the general practices of the BPI Securities Corporation (“BPI Securities”) in relation to our processes and content which are made available through our website, our online and mobile application, and social media pages (collectively referred to as “websites”). This Statement also covers the privacy practices for our customers who apply for and obtain products and services from us, such as investments, and other such products and services that the BPI Securities may offer from time to time.
|Our Privacy Practices|
The privacy practices described in this Statement are primarily intended for individuals in the Philippines and are designed to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. When accessing our websites and/or availing of our services from outside the Philippines, you acknowledge and agree that your information may be transferred to and processed in the Philippines following legal and regulatory standards for data protection that may differ from your current or home jurisdictions.
|What We May Collect From You|
When you apply for or avail of any product or service that BPI Securities offers or when you interact with our employees, authorized representatives, agents and service providers, we collect your personal information so that we may provide valuable and useful content and services and to offer you additional products, services that we believe you might find interesting. Personal information is any data that can be used to identify a person. This may include, among others:
In the course of availing our products and services, we also collect information about your transactions and dealings which include your account/trading activities.
We may also collect, use and keep your personal opinions or comments made known to us via feedback or responses to surveys or any other interaction that you had with our employees, authorized representatives, agents and service providers.
|How We Use Your Information|
We use the information collected to deliver and provide the products and services that you have availed to:
|How We May Share Your Information|
We may share your personal information with BPI, BPI Capital Corporation, our affiliates and third parties, under an obligation of confidentiality.
We wish to assure you that we do not, and will not, sell personal data to any third parties. All our engagements with third parties shall be fully compliant with our obligation of confidentiality imposed on us under the applicable agreements and/or terms and conditions or any applicable laws that govern our relationship with you.
|How We Protect Your Information|
We fully recognize the value of your personal information particularly as it may include sensitive personal information such as your gender, government-issued IDs, etc. Appropriately, we strive to maintain the confidentiality, integrity and availability of your personal information by employing physical, technological and procedural safeguards. We train our employees to properly handle your information. Whenever we engage other companies to provide services for us, we require them to protect personal information aligned with our own security standards.
|How Long Do We Keep Your Information|
Your personal information shall be retained for as long as the purpose for which it was collected, and such other purposes that you may have consented to from time to time, remains in effect until such time as it is no longer required nor necessary to keep your information for any other legal, regulatory or business purposes.
|You Have Rights|
In respecting your rights to privacy, you may opt to tell us:
|How To Contact Us|
For any queries, clarifications or requests on any aspect of this Statement, the exercise of your rights pertaining to your personal information or to provide any feedback that you may have about our processing of personal information, you may get in touch with our Client Relations Team via our hotline number at (632) 816-9100 or email email@example.com during Mondays to Fridays from 8:30AM to 5:30PM.
You may also write our Data Protection Officer at:
DATA PROTECTION OFFICER
BPI Securities Corporation
3/F BPI Main Office
Ayala Avenue corner Paseo de Roxas
Makati City 1226
|Changes to Our Privacy Statement|
We may modify or amend this Privacy Statement from time to time to keep up with any changes in relevant laws and regulations applicable to us or how we collect, use, protect, store, share or dispose of your personal information. Any relevant updates will be posted on the BPI Trade website.
Personal Information/Data - refers to any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual.
Sensitive Personal Information/Data - refers to personal information:
a. About an individual's race, ethnic origin, marital status, age, color, and religious, philosophical or political affiliations;
b. About an individual's health, education, genetic or sexual life of a person, or to any proceeding for any offense committed or alleged to have been committed by such person, the disposal of such proceedings, or the sentence of any court in such proceedings;
c. Issued by government agencies peculiar to an individual which includes, but not limited to, social security numbers, previous or current health records, licenses or its denials, suspension or revocation, and tax returns; and
d. Specifically established by an executive order or an act of Congress to be kept classified.