|WHO WE ARE|
|Who is BPI Trade?
BPI Trade is the online stock trading platform of BPI Securities Corporation. You can buy and sell stocks listed in the Philippine Stock Exchange (PSE) via this online portal. With BPI Trade, you have access to real-time market information, online order placement, portfolio management and research at a click of a button.
|Where are your offices?
BPI Trade offices are located at the 8th Floor, BPI Bldg., Ayala Avenue corner Paseo de Roxas, Makati City, Philippines 1226.
|What is the relationship between BPI Securities Corporation, BPI Capital Corporation and the Bank of the Philippine Islands?
BPI Securities Corporation is a wholly owned subsidiary of BPI Capital Corporation, an investment house which, in turn, is wholly owned by the Bank of the Philippine Islands. The Bank of the Philippine Islands, founded in 1851, is one of the country's largest unibank.
|How can I get more information about your company and products?|
To learn more about the Bank of the Philippine Islands, visit www.bpiexpressonline.com.
|OPEN AN ACCOUNT|
|How do I open an account?
|Are there any special requirements for opening a BPI Trade Account?
To open a deposit account online, click here.
|What type of account can I open? |
BPI Trade can only accept applicants for Individual or Joint accounts. Corporate accounts are not yet accepted through this online facility.
What should I present to my BPI Branch or BPI Family Bank Branch aside from the application form? |
You should bring along one (1) form of valid picture ID, and a photocopy of this ID.
> Driver's License
> Professional Regulations Commission (PRC) ID
> National Bureau of Investigation (NBI) clearance
> Police Clearance
> Postal ID
> Voter's ID
> Barangay Certification
> Government Service and Insurance System (GSIS) e-Card
> Social Security System (SSS) Card
> Philhealth Card
> Senior Citizen Card
> Overseas Workers Welfare Administration (OWWA) ID
> OFW ID
> Seaman's Book
> Alien Certification of Registration/Immigrant Certificate of Registration
> Government Office and GOCC ID, e.g. Armed Forces of the Philippines (AFP ID), Home Development Mutual Fund (HDMF ID)
> Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
> Department of Social Welfare and Development (DSWD) Certification
> Integrated Bar of the Philippines ID
> Company IDs issued by private entities or Institutions registered with or Supervised or regulated either by the Bangko Sentral ng Pilipinas, Securities and Exchange Commission or Insurance Commission
What is the minimum investment required to open an account?
Your BPI Trade Bank Account is a special purpose savings account ("Settlement Account" maintained with BPI Direct Savings Bank) that will be used solely for your BPI Trade transactions. Your BPI Trade Bank Account will be debited or credited corresponding to the amount of your trades. The BPI Trade bank account requires an Average Daily Balance based on the prevailing rate (visit www.bpidirect.com for details).
|Do I bring the money when I have my documents signature verified?
NO. DO NOT send your initial investment with the Account Opening Form. Once your BPI Trade account application has been approved, we will inform you via e-mail on how to fund your BPI Trade Bank Account.
|Do I send my initial investment with the Account Opening Form?
NO. DO NOT send your initial investment with the Account Opening Form. Once your BPI Trade account application has been approved, we will inform you via e-mail on how to fund your BPI Trade bank account.
|FUND MY ACCOUNT|
|How can I deposit my initial investment into my BPI Direct bank account?
Once your account application has been approved, a confirmation email will be sent to your registered e-mail address. Instructions on how to view your BPI Direct Bank account number will be included in this e-mail.
There are four (4) ways to fund your BPI Trade Bank Account.
> Through the Branch: Go to any BPI Branch and make an Over-the-Counter deposit straight to your BPI Direct bank account.
> Through Expressphone or the ATM : You can transfer funds into your BPI Direct bank account from your BPI or BPI Family Savings Bank Savings or Checking account through these facilities. Enroll your BPI Direct bank account by calling 89-100 or visiting your branch.
> Through BPI Express Online: Enroll your BPI Direct bank account in BPI Express Online and transfer funds from your other BPI or BPI Family Savings Bank. Click on "My Portfolio" and enroll your BPI Direct bank account as an Additional Savings Account. If you are not yet a BPI Express Online client, please go to the website (www.bpiexpressonline.com) and enroll now.
> Through Mobile Banking : You can transfer funds into your BPI Trade bank account from your BPI Account or BPI Family Savings Bank Account through this facility. Enroll your BPI Trade bank account by visiting your branch.
Please note that deposits made to your BPI Direct bank account shall be reflected in your Cash Position in BPI Trade the NEXT trading day. In cases where you intend to trade versus cash that is not yet reflected in your portfolio, please fax or email us a copy of your cash deposit slip and contact our Traders.
If I have problems in registering online, whom do I contact?
|MY ACCOUNT INFORMATION|
How can I change my Account Information?
By sending us an original signed letter informing us of the changes in your account. Please mail it to our BPI Trade office at the 8th Floor, BPI Bldg., Ayala Avenue corner Paseo de Roxas, Makati City, Philippines 1226 or drop it off at any BPI branch.
During account opening, you are assigned a single Client Record that will be linked to your account. If you have more than one (1) account, or if you are one of the account holders of a joint account, the same Client Record will be linked to these accounts. If you are the principal account holder of a joint account, the following account information will be based on your Client Record:
Can I know how much I have available for investment?|
For Cash Clients, it's your Buying Power as found in the upper right corner on the MAIN Page.
For Trading Line Clients, it's your Tradable Balance as found in the upper right corner on the MAIN Page.
Can I view my Position online?|
Yes, you can view your Current Stock Position online by accessing your Portfolio page. Your stock positions are immediately credited once a buy order has been matched, while placing a sell order will immediately reduce your position regardless if the Sell Order is Matched. The earmarking is lifted once a Sell order is Cancelled. Shares earmarked for the unmatched Sell Orders will revert to your Stock position after market closes. Your holdings are valued at average cost, which is the average purchase price inclusive of commission fees and other charges.
|TRADING & FEES|
When can I start trading?|
Once your BPI Trade account has been opened and your BPI Trade bank account has been funded, you can begin trading.
What can I trade?|
For stock trading, you can buy or sell any issue listed on the Philippine Stock Exchange (PSE).
What are the trading hours?|
|Board Lots and Price Fluctuations
The minimum Price Fluctuation and Board lot for securities are the following:
BOARD LOT AND PRICE FLUCTUATION TABLE
Board Lot Table:
What types of orders can I place?|
For common stocks, BPI Trade can accept limit orders that are good for the day, Good-till-Week (GTW), and Good-till-Month (GTM). When you place an order, you will have to specify a limit price or specific price and not a price range for the order. Unfulfilled orders are automatically removed from the system at the close of trading for the day except for GTW and GTM orders. BPI Trade does not accept "Orders at Market Price" and "Good-till-Cancelled Orders".
What are the rules in posting an order?
How do I enter an order?|
Click on TRADING tab.
Complete the required information and click "Preview Order" to put in your order; required information includes Buy or Sell, Stock Symbol, Volume, and Price.
The succeeding page will display the order information and ask you to confirm if the details are correct. If your order details are correct, you will then be required to confirm your order by re-typing your password and then submit your order.
How do I know the status of my order?
The status of your order can be viewed in View Orders under the Trading tab.
How do I know if my order has been matched?
You can view your outstanding orders in View Orders.
How much does it cost to buy and sell shares of stock?|
BPI Trade charges the following for a BUY Transaction.
BPI Trade charges the following for a SELL Transaction.
Are there any monthly fees that we need to pay?
How do I pay for my purchases?
The funds that are deposited into your BPI Direct bank account will be used to pay for your purchases. Before a buy order can be accepted, you must have sufficient cleared funds in your BPI Trade bank account. To find out how much you still have available for trading, just go to your Portfolio screen. Your purchases are automatically earmarked against your available balance.
Please note that you have to have cleared funds into your BPI Direct bank account at least one (1) banking day before your intended transaction.
When is my BPI Trade Bank Account debited for purchases?|
Your BPI Direct bank account will be debited on settlement date, which is T+3 (three trading days after the transaction date).
Can I sell my investments on the same day that I bought them?|
Yes, for stock purchases, these are already reflected in your online stock position and are available for sale. To view your stock position online, View Portfolio.
If I sell today, can I already use the proceeds to buy?
Do you impose a minimum volume per trade?
Can I cancel an order?|
Yes, an order may be cancelled as long as it hasn't been matched. It is important to know that the request to cancel an order cannot be guaranteed, as your order may have already been fulfilled or partially fulfilled by the time the cancel request reaches the market. If your order has been partially fulfilled, you may cancel only the unfulfilled portion. To cancel an order, select the order you wish to cancel.
Can I still trade during off-hours?|
Off-hours posting of orders are available with BPI Trade.
|The BPI Direct Bank
Where are my funds kept before I trade?
How do I withdraw funds from my BPI Direct bank account?|
You will need to fill out a Withdrawal Request Form online found under the MAIN tab, and under ACCOUNT INFO. Your funds will then be transferred to the regular deposit account you nominated in your application form (Beneficiary Account in BPI which is either a Savings or Checking Account).
Please also note that there is an 10:00 AM (Manila time) processing cutoff time for withdrawals. If withdrawal request is made before 10:00 AM, the withdrawn amount will be credited to your Beneficiary Account between 3:00- 5:30pm on the same day.
Requests submitted after the 10:00 AM cutoff will be credited to your Beneficiary Account on the NEXT banking day.
Please note that BPI Trade will handle only the transfer of funds from your BPI Direct bank account to your nominated BPI Beneficiary Account. For outward remittance requests or currency conversion of the withdrawn amount, please coordinate with the bank branch of your BPI Beneficiary Account.
Will the cash balance in my BPI Direct bank account earn interest?|
Yes, your BPI Direct bank account is considered as Regular Savings Account that earns interest. Any cash balance that remains in your BPI Trade Bank Account will earn interest calculated based on your average daily balance. Interest is credited to your BPI Trade bank account at the end of every quarter. To view current Deposit Account Rates for Regular Savings Account please visit BPI Direct website at www.bpidirect.com
Are there any account maintenance charges?|
If your BPI Direct bank account falls below the monthly average daily balance requirement, you will be charged a service fee of PhP 150.00 per month.
Can I deposit my existing certificates?|
Yes, you may deposit your endorsed/signed stock certificates to us together with a photocopy of your two valid government-issued IDs. This process is called Lodgment. Please e-mail us at firstname.lastname@example.org. to request a Lodgment form. A lodgment fee shall be debited from your BPI Direct bank account.
Can I transfer my holdings from another broker to BPI Trade?|
Yes, the transfer can be done electronically. This process is called EQ Trade In. Submit a signed letter of instruction to your Broker and to BPI Trade. Then send us the duly received letter of instruction from your Broker so we can start processing. An EQ Trade In fee per issue shall be debited from your BPI Direct bank account.
Can I transfer my holdings from BPI Trade to another broker?|
Yes, the transfer can be done electronically. This process is called EQ Trade Out. Submit an original signed letter of instruction to BPI Trade. An EQ Trade Out fee per issue will be debited from your BPI Direct (or settlement) account.
Can I request for a stock certificate of my existing shares?|
Yes, this process is called Upliftment. Converting your shares to a stock certificate would mean withdrawal of your shares from your portfolio in BPI Trade. This process might take a minimum of 45 days depending on the issuer's Stock Transfer Office. Please e-mail us at email@example.com. to request an Upliftment form. Upliftment fee per issue will be debited from your BPI Direct (or settlement) account.
Can I request for a certification of my holdings?|
Yes, you may send an e-mail instruction to firstname.lastname@example.org. You will be notified through your nominated e-mail address once the certification is available for pick up. Processing fee shall be debited from your BPI Direct (or settlement) account.
Can I request for a summary of my transaction starting from the date of opening?|
Yes, you may send an email instruction to email@example.com. You will be notified through your nominated email address once the certification is available for pick up. A processing fee will be debited from your BPI Direct (or settlement) account.
Can I request for a credit memo of my dividend payout?|
Your credit of dividends will be reflected on your Stock Trading Statement of Account (SOA) available by the third business day of the following month. BPI Trade will no longer issue a credit memo for each payout. Your cash dividends will be directly credited to your BPI Direct (or settlement) account while stock dividends will be added to your Stock Position online.
How secure is your website?|
BPI Trade uses 128-bit SSL encryption technology to ensure privacy and confidentiality of all sensitive data that passes through the website. To access BPI Trade, your browser will have to be compatible with 128-bit SSL encryption.
A secure measure is also placed on our side. The information that you send us passes through a "firewall". A firewall is a computer program designed to stop unauthorized users from accessing your account.
How can I ensure that no one has access to my account?|
Access to your account is controlled by your personal User ID and Password combination. While we do take appropriate measures to protect the integrity of the system, you will play an important role by maintaining the confidentiality of your User ID and Password.
IMPORTANT: For security purposes, DO NOT give out your Password to anyone, not even to the officers and staff of BPI Trade. In addition, we would discourage your using BPI Trade through PCs that are installed in public places, such as in Internet cafes.
How do I change my password?|
You can easily change your password as many times as you want. After you have signed in, click on the MAIN tab. Under Account Info, click on Profile. You will be able to change your Password in this page.
Tip: Use a Password that is easy for you to remember but hard for others to guess.
What happens if I forget my password?
Call our 24-hour Call Center...BPI Express Phone by dialing: